Cancellations and returns cost us money and ultimately increase the price of the coffee. For that reason and others we adhere to the following policies:
- Within 48 hours of email invoice receipt: You may cancel your order without penalty by sending an email to firstname.lastname@example.org.
- 3-14 days after email invoice receipt: any invoiced order cancelled will incur a 50% cancellation fee.
- We no longer accept cancellations after 14 days of receipt of email invoice.
- If the coffee is flawed, then please let us know within 60 days.
- Prepaid subscriptions cannot be refunded.